📃 ChatGPT Plan & Security Comparison

Yesterday I shared how to upgrade to ChatGPT Team, a new version of ChatGPT better suited for small firms that doesn’t use your prompts to train the model.

There are now three paid flavors of ChatGPT that let you access all the models:

In a nutshell: ChatGPT Team is as secure as any other app you use that doesn’t enforce multi factor authentication (MFA), which frankly is still most of the apps we use. In our PM roundup only 5 of the 14 practice management systems allowed for enforcing MFA.

SOC-II type 2 compliance would be nice to have, but isn’t a requirement for accountants (US) and the majority of apps in our space, including half the PMs surveyed have not been audited.

It’s worth noting API-usage, or the way our tech vendors use the model, is SOC-2 type 2 compliant and prompts are not used to train the model. Under all plans they have a 30 day data retention policy, which is fairly common practice. Microsoft’s data retention policy is 180 days.

My recommendations:

• Whether it’s appropriate to use depends on the type of data being put into ChatGPT - Non-sensitive, redacted, or sensitive information

• I previously outlined my framework for how you should develop an internal use policy for all three types of data

• The biggest weakness of the Team plan currently (as is the case of with many of the apps we use) is the inability to force 2FA or MFA. In the US 2FA is currently only mandatory for tax prep systems

• Most data breaches today happen due to unauthorized access, someone getting access to your email, or your login credentials who could then get into your ChatGPT account and see conversation history

• Teams is fundamentally more secure that Plus, and at $5/10/mo more it's a no brainer upgrade if you were already on Plus, but ultimately is not a replacement for developing a usage policy for different types of data

🤔 What Would You do?

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📅 This Week

• My most ambitious video ever

• Microsoft launched Copilot Pro - this is akin to ChatGPT Plus, a beefed up experience but only works on personal Office plans & apps

• More notably businesses can now get access to Copilot for Microsoft 365 (the biz version) - it’s $30/mo/user, and they removed the 300 user commitment requirement. If you’ve taken this for a spin, I’d love to hear how it’s working for you!

• For small firms you now have at your disposal:

  • Google Duet - Their version of Copilot

  • Copilot for Microsoft 365

  • ChatGPT Team

  • While ChatGPT is probably the most powerful solution today, the others have a higher long-term ceiling since they have access to your organizational data

• Microsoft also announce GPTs, basically the same deal as ChatGPT Custom GPTs - last November MS also announced Copilot Studio for more complex use-cases

• In my accountant community we rolled out Advisors-In-Residence to help you build out your Karbon, Canopy, TaxDome, Financial Cents and Keeper setup

• On the podcast this week:

  • I challenge you to escape trading time for money and make something

  • We explore how to manage persistent internal, client, and domain knowledge in a firm

  • And why holding your accounting firm out as a traditional firm is costing you a pile of profit

• Accountants shared their favorite firm websites on this thread

• A new study from the IMF says of the 60% of jobs they expect to be impacted by AI, half will benefit from it, while the other half may execute tasks previously done by humans which could lead to job displacement

• Meanwhile everyone’s just making AI girlfriends

• Anthropic released a study about “Sleeper Agents”, or an LLM’s ability to secretly do malicious things

• Microsoft is adding a Copilot key to keyboards in what is the first change to the PC keyboard layout since the windows key was added in 1994 - Copilot can current be launched via Windows key + C

• Notion launched a calendar

😍From The Community

My private peer networking community Realize for firm leaders, now capped at 500 members.

• 01/25 🌴 Take A Step Back with Geraldine Carter

• 01/29 🕸️ Into The Chadiverse with Chad Davis

• 01/31 🎉 January 2024 Member Mixer 🥳 with Dymond

• 02/01 💻 Demo Day - Keeper with Jason Staats

• 02/02 🏫 Hall Pass - Live Coaching with Brandon Hall

• 02/20 💘 Evaluating what to kick to the curb with Kellie Parks

▮▮▮▮▮▮▮▮▮▮▮▮▮▮▯▯▯▯▯▯ 385/500 members